ShopRite of Union Mill Road
🛒 Retail & Products · Mt Laurel Township
total experiences
replied on google
Most reported issues
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Experiences
Restocking activities obstruct aisles and impede customer movement.
Business reply on Google
We’re sorry to hear that. While our teams work hard to keep shelves stocked for customers, we understand how frustrating it can be when aisles feel crowded. We appreciate the feedback and will be sure to share it with the store team.
Staff were unhelpful and expired products were found on shelves.
The store sold expired meat products.
Business reply on Google
Thank you for your feedback. Please send us a message with any additional information you may be able to share with us regarding your experience. Please visit the contact form on our website to email us or call us at 1 (800) 746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1720378.
Unhelpful staff and lack of shopping carts available for customers
Business reply on Google
Thank you for taking the time to share this detailed feedback. We’re truly sorry for the frustrating experience you had during your visit. This is not the level of service we want for our customers. We’ve shared your comments with the store’s management team, so they can review what happened and address these concerns with the appropriate staff. If there is any additional information you may be able to share with us regarding your experience, please visit our website or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1489084.
Store has stock issues, expired products, and poor staff service.
Business reply on Google
Thank you for your feedback. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
Self-checkout machines are malfunctioning and food items are frequently expired.
Store refused return for spoiled product without a physical receipt.
Deli kiosk allows ordering of out-of-stock items without customer notification.
Business reply on Google
We are very concerned to hear about your visit, Brian. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
Customer alleges staff shortchanged lottery winnings and denied the claim.
Business reply on Google
Thank you for sharing this feedback, Cyndi. We're sorry this has been your experience while shopping in our store. We would like to look into this further with our management team. Please send us a message at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
Staff banned elderly customer and were rude to family member.
Business reply on Google
We are very concerned to hear about your visit. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
The store sells spoiled meat and molded produce.
Business reply on Google
Thank you for your feedback, Chyna. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Store frequently sells spoiled or rotten food items.
Business reply on Google
Thank you for sharing this feedback, Jennifer. We're sorry this has been your experience while shopping in our store. We would like to look into this further with our management team. Please send us a message at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Staff were rude and unhelpful during a product return process.
Business reply on Google
We are very concerned to hear about your visit. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Deli department service and ordering process are inefficient and disorganized.
Business reply on Google
Hi Robin. We are very concerned to hear about your recent visit. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://shop.shoprite.com/contact-us or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Cashier damaged groceries due to poor bagging and handling techniques.
Poor deli system, low quality produce, and lack of bagging service.
staff failing to follow safety protocols and lack of surface sanitation
Store refuses returns and lacks adequate sanitation protocols for shopping carts.
The store fails to enforce parking restrictions in front of entrance.
Deli counter service was slow and order was prepared incorrectly.