Simple Mobile Solutions

Business reply on Google

Dear Nick, we are sorry that you feel this way. Never once, had we the intention of deceiving any customer. And since our business thrives on loyalty and honesty, we would never intentionally sell defective phones to customers, for this would definitely kill our reputation, and ultimately our very business that has been going for over 9 years. We urge our customers to keep their receipts to ensure quick replacement of the phone in case of original damage, we always ask them to take a picture of the receipt at least in case they think they might lose it. Thus, we do our level best to guarantee positive customer experience. If you have recently bought a phone and found a certain flaw in it, please bring both the phone and the receipt and we promise you won't be disappointed.