Sims OTG
📡 Internet & Cable · JFK International Airport
total experiences
replied on google
Most reported issues
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Experiences
The business sold a deactivated SIM card for fifty dollars.
The business overcharged the customer and refused to provide a refund.
Overcharged for non-functional SIM cards with no support provided
Customer was overcharged and received unprofessional service from staff.
The purchased SIM card is incompatible with the customer's phone.
The business charges undisclosed activation fees.
unauthorized charges and account manipulation by airport vendor
Business reply on Google
I am not sure what happened with your sim. You can reach out to me by email at greg@simsonthego.com with a phone number and I will contact you to resolve the issue.
Business charged for non-functional SIM cards and is now unreachable.
SIM cards were deactivated and transferred to different owners
SIM cards disconnected prematurely and sold to other customers
Prepaid data service cancelled prematurely despite full payment.
SIM card sold was incompatible with customer device
Data plan was capped despite being advertised as unlimited
Customer charged for unlimited plan but received limited data
Customer received less data than the advertised unlimited plan provided.
The business charged unexpected extra fees for sim activation.
Employee pocketed cash payment leading to premature service suspension
Prepaid service stopped working after four weeks of use.
Staff forced a high-priced SIM card purchase without clear pricing.
The final price charged was higher than the listed price.