Sleep Number Mattress Store

Business reply on Google

Thank you for bringing this to our attention. For further assistance, please reach out to us at 1-800-472-7185 from 8AM-4:30PM CST Monday-Friday, or from 10AM-2PM CST, Saturdays and request to speak to someone higher up. They can see what can be done to help.

Business reply on Google

We're glad our store employees could provide a positive experience, and we'd like to take a closer look into your concerns and see what we can do to help. Just reach out to us at the number below. 1-800-472-7185 (8 a.m. - 4:30 p.m. CST, Monday-Friday, 10 a.m. - 2 p.m. CST, Saturday, Closed on Sunday)

Business reply on Google

While we apologize you're not resting well Terra, Sleep Number does not take the warranty off our mattresses. We're not really understanding what you mean by that either. You can find more information on the terms by clicking the link below. If you want help getting more comfortable, we'd recommend contacting us at 1-888-411-2270 from 8AM-4:30PM CST M-F and 10AM-2:00PM CST Saturdays. sleepnumber.com/pages/legal-warranty

Business reply on Google

Nikki, we hope you can give us a call at 1-888-411-2270 from 8AM-8PM CST M-F, 8:30AM-5PM CST Saturday or 10AM- 4:30PM Sunday, and we can take a closer look with you to see how we can help. We also want all of our customers to understand our 100 Night Trial. This is why we provide this information on our website, at the register in each of our stores, and on the receipt we ask you to review and sign once you complete your order, so this information should have been provided in your paperwork to read at your convenience before delivery. One of the reasons we make certain to provide and post the information is because we can't say for certain what may or may not have been stated at the time of purchase. This is why we ask our owners to sign their receipts confirming that they have read and understood all of the terms and conditions.