Sleep Number Mattress Store
🛒 Retail & Products · Bellingham
total experiences
replied on google
Most reported issues
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Experiences
unexpected interest charges and fees on financing plan
Business reply on Google
Hi, Joe. To get in touch with Synchrony Financial Bank for customer service, please give them a call at1-800-250-5411 Monday - Friday from 7:30 am to 12:00.
The employee was rude and unhelpful during the service interaction.
Business reply on Google
We've made sure to pass your feedback on to our store leadership for coaching and review purposes. If you still have questions, we can help with just reach out to us at the number below. 1-888-411-2270 (8AM-4:30PM CST M-F, 10AM-2PM CST Saturday)
The business uses aggressive and persistent sales contact tactics.
Business reply on Google
We're sorry to hear you haven't had the experience you'd hoped for. Please know that we're here to help you find the best fit for your sleep needs. We hope you can give us a call at 1-800-344-6561.
Misleading financing terms caused an incorrect credit report delinquency
Business reply on Google
Sorry for the experience you've had, Dean and I've made sure to forward your thoughts along to our leadership team for their review. For assistance with your financing account through Synchrony Financial Bank, they can be reached at 1-800-250-5411 Monday - Friday from 7:30 am to 12:00 am and Saturday 10:00 am to 7:00 pm Eastern Time or by using the link below. https://www.synchronybank.com/contact-us/
Sales representative provided incorrect information regarding bed features.
The mattress developed a leak and will not hold air.
Business reply on Google
Sorry for the trouble you're having. Please give us a call at 1-888-411-2270 from 8AM-8PM CST M-F or from 8:30AM-5PM on Saturdays for assistance.
The provided bed sheets are of insufficient thread count quality.
Business reply on Google
We appreciate you taking the time to share your feedback with us, Charles, and we'll make sure your comments are passed along to our product and leadership teams for review.
Store staff were rude and refused to demonstrate product features.
Business reply on Google
We're so sorry to hear about your experience! This definitely isn't the great service we strive to provide and we'll make sure your comments are shared with the store manager for review and training purposes. If you find you have any additional questions or concerns for us, please don't hesitate to reach out to us at 1-888-411-2270 from 8AM-8PM CST M-F or from 8:30AM-5PM on Saturdays.