Sony Electronics Inc

Earbuds have a defective battery and customer support wait times are excessive.

PlayStation store advertised discount does not match the checkout price

The customer service experience was extremely poor and unacceptable.

TV experiences frequent boot failures and persistent audio connectivity issues.

Sony fails to honor product warranties and provides poor customer support.

Sony forced subscription price increases and refused requested refunds

website errors prevented the purchase of a gaming console

Television failed shortly after the manufacturer warranty expired.

Customer service refused assistance and denied previous contact attempts.

Repair process for phone has taken over four months