Speedway
🛒 Retail & Products · Rochester
total experiences
replied on google
Most reported issues
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Experiences
The assistant manager was rude and did not speak during checkout.
The store had poor inventory levels during the visit.
Business reply on Google
We are sorry to hear about the difficulties you experienced while shopping recently. If you would like some assistance or additional follow up, please contact us via https://rb.gy/4gswpp and we will make sure this is shared with the appropriate personnel to be handled further.
card charged for gas that was not dispensed
Business reply on Google
Speedway always strives to provide a great experience to our customers! Could you provide us with more details about your experience by reaching out to https://rb.gy/4gswpp. We’ll be sure to share this information with the appropriate personnel for further review.
The business attempted to overcharge for lottery tickets.
Business reply on Google
Thank you for the rating. Could you kindly let us know what this Speedway store could do to improve the shopping experience? Could you write to us at https://rb.gy/4gswpp to tell us about your visit?
gas pump printers are out of paper
Business reply on Google
Hi, we are sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our Customer Service team at https://rb.gy/4gswpp.
Staff allegedly tampering with lottery tickets to check for winners
Business reply on Google
We can certainly understand the frustrations that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at https://rb.gy/4gswpp?
Employees ignore customers to focus on other tasks.
Business reply on Google
We can certainly understand the frustrations that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at https://rb.gy/4gswpp?
cashiers lack training on processing lottery tickets
Business reply on Google
We are sorry to hear about your troubles during your recent visit. We would like to take a look into this for you, please contact us at https://rb.gy/4gswpp. Thank you.
Cashier failed to greet customer and exhibited discriminatory behavior.
Business reply on Google
Hi Bright, please help your local Speedway store understand more about what happened when you stopped by. Please reach out so we can learn more by calling 800-643-1948.
loud advertisements at gas pumps are annoying to the customer
Business reply on Google
Your local Speedway store appreciates the rating and would like to know more about how it can deliver a 5-star experience. Please reach out by calling 800-643-1948 with more detail and we will be sure to make it available to the store.
Cashier refused service while exhibiting symptoms of illness
Gas pump screens are loud and the machines are slow.