Staples
🛒 Retail & Products · Mansfield
total experiences
replied on google
Most reported issues
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Experiences
Store refused to refund a defective printer after two weeks.
Business reply on Google
We regret to see that your experience at our store was less than ideal. Thank you for this feedback. - Michelle S.
Staples staff botched wedding invitation printing and refused a refund.
The cost for local faxing services is excessively high.
Business reply on Google
We regret to see that your experience at our store was less than ideal. Thank you for this feedback. - Leslie H.
The store layout is confusing and signage is inadequate.
Sales representative was rude to the customer
The store charged significantly higher prices than online competitors.
Store lacked paper, staff assistance, and professional customer service.
long wait times and rude staff regarding online order fulfillment
Staples staff failed to process a dropped off UPS package.
employees ignored customer for fifteen minutes
customer charged for cancelled order requiring in-store refund processing
Technicians ignored pages and lost customer property.
Business cards took twenty-two days to be delivered.