Staples
🛒 Retail & Products · Spokane
total experiences
replied on google
Most reported issues
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Experiences
The store employees are rude and disrespectful to customers.
Business reply on Google
Hello, we thank you for bringing this case to our attention. We regret to hear that your shopping experience did not live up to your expectations. Thank you for taking the time to provide this feedback. - Jillian H.
Staff member provided poor customer service and ignored customers.
Business reply on Google
Hello, thank you for making us aware of your Amazon return experience. Staples works to provide the best service for everyone who visits our stores. We appreciate you bringing this to our attention. - Michelle S.
Staff took a lunch break during a scheduled appointment time.
Business reply on Google
Thank you for your feedback. We regret to hear that your TSA PreCheck experience did not live up to your expectations or our standards. Our teams will raise this to our local leadership for evaluation. - Leslie H.
Long wait time for Amazon returns due to insufficient staffing.
Business reply on Google
Hello Lawrence, we regret to hear about your Amazon return experience at Staples. We always aim to provide the best experience possible for all customers. We appreciate your feedback. -Leslie H.
The printing service staff was unfriendly.
Store closed before the posted closing time
Business reply on Google
Hello, we regret to hear about this case and we appreciate you bringing it to our attention so we can look into this. Thank you for providing this information. - Jillian H.
staff failed to assist customers at the print counter
Staff failed to greet customer and lacked knowledge of shipping services.
Technician failed to repair laptop charging port due to incompetence
The store employees are consistently rude to customers.