Starbucks Coffee Company
🍽️ Restaurants · Nashville
total experiences
replied on google
Most reported issues
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Experiences
Incorrect order received and missing drink components due to staff error.
Long wait times and incorrect drink order provided by staff.
Poor service provided by the drive-through staff
Business reply on Google
Hello, thank you for sharing your experience. We’d love to hear more from you on how we can improve in the future. Please choose your preferred method of communication through our Contact Us page (https://sbux.co/3uW8Bbs) to share additional details and feedback.
staff refused to serve coffee because the machine was shut off
Business reply on Google
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
Foreign object found in drink and concerns regarding employee hygiene.
Business reply on Google
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
Slow service and limited menu item availability
Business reply on Google
Hi there, we apologize for the long wait time you experienced. If you'd like to share additional details or feedback, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
The drink served was mostly ice with very little flavor.
Barista displayed unprofessional attitude and poor customer service skills.
Business reply on Google
Hello, thank you for sharing your experience. We’d love to hear more from you on how we can improve in the future. Please choose your preferred method of communication through our Contact Us page (https://sbux.co/3uW8Bbs) to share additional details and feedback.
Slow service and incorrect order provided by staff
Business reply on Google
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
The drink was underfilled and the sandwich was poorly prepared.
Business reply on Google
Hello, I'm sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
Drive-thru employee exhibited condescending and discourteous behavior.
Business reply on Google
Hello, thank you for sharing your experience. I’d love to hear more from you on how we can improve in the future. Please choose your preferred method of communication through our Contact Us page (https://sbux.co/3uW8Bbs) to share additional details and feedback.
Staff failed to record transaction and store has an ant infestation.
Rude staff, slow service, and frequent unavailability of menu items.
excessive ice and insufficient drink volume in beverage
Excessive wait time and poor order management at the counter.
Staff failed to listen and repeatedly got the order wrong.
Staff member was rude and made errors with the order.
Manager provided an incorrectly prepared and underfilled beverage.
The drive thru wait time was thirty minutes.
staff provided incorrect order and displayed rude behavior