Starbucks Coffee Company

🍽️ Restaurants · Portland

16

total experiences

19%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Dec 25, 2025

The Starbucks location closed earlier than the posted hours.

Business reply on Google

Hello, we apologize that this location wasn’t open as expected. If you'd like to share additional details or feedback, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!

Very BadProduct / Service QualityFrom Google Reviews
Nov 29, 2025

The matcha drink tasted only like milk.

Business reply on Google

Hello! We're sorry to hear that your beverage was less than great. For future visits, please know that any Starbucks partner (employee) would be happy to remake your beverage at no additional cost. If you'd like to share this feedback with our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!

Very BadStaff BehaviorFrom Google Reviews
Oct 14, 2024

Staff member argued with customer and made rude comments about them.

WorstCustomer ServiceFrom Google Reviews
Sep 6, 2024

Staff refused service and mocked customer before official closing time.

WorstTechnical IssueFrom Google Reviews
May 29, 2024

Starbucks app incorrectly displays store hours as open when closed

WorstStaff BehaviorFrom Google Reviews
May 11, 2024

Staff prioritized drive-thru orders over in-store customers and displayed poor attitude.

WorstProduct / Service QualityFrom Google Reviews
Dec 14, 2023

The coffee quality was poor compared to other locations.

WorstProduct / Service QualityFrom Google Reviews
Nov 24, 2023

The coffee drink was prepared incorrectly with poor flavor.

WorstCustomer ServiceFrom Google Reviews
Mar 12, 2023

long wait time and rude staff behavior

WorstStaff BehaviorFrom Google Reviews
Mar 12, 2023

Staff ignored customers at the counter while talking to each other.

Very BadCustomer ServiceFrom Google Reviews
Mar 10, 2023

The business does not adhere to its posted operating hours.

WorstCustomer ServiceFrom Google Reviews
Dec 4, 2022

The business closed earlier than the posted operating hours.

Business reply on Google

Hello, I'm sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!

WorstCustomer ServiceFrom Google Reviews
Nov 14, 2022

The business was closed before the posted operating hours.

WorstWait & DelaysFrom Google Reviews
Jan 16, 2022

Long wait time for a lukewarm beverage.

Very BadCustomer ServiceFrom Google Reviews
Feb 10, 2018

Staff repeatedly failed to fulfill coffee orders.

WorstCustomer ServiceFrom Google Reviews
Dec 1, 2017

Staff member provided poor service and incorrectly prepared drink orders.