Stereo Advantage
💻 Tech Services · Indianapolis
total experiences
replied on google
Most reported issues
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Experiences
Poor installation caused vehicle damage and required expensive professional repairs.
Technician caused new damage and refused to fix it for free.
business website displays inaccurate information regarding repair services offered
Business reply on Google
Sorry we could not help you with your repair need. We haven't offered repair service for over 30-years and our website has been down for a long time.
Staff provided incorrect appointment information and displayed unprofessional behavior.
Business reply on Google
I apologize for the unpleasant experience you experienced. I am aware that I provided you with our store's hours and days, but I did not have you scheduled on Wednesday for a time to come in. If you still need help give me a call so I can schedule you a time to come in. Sorry for any inconvenience this may have caused you.
Technicians damaged vehicle interior and refused to accept responsibility.
Business reply on Google
Last time this customer was at our shop was 2010
Technician was rude, arrived late, and refused to perform requested work.
Business reply on Google
We never did any work for this customer! He wanted a discount for doing 3 cars, our tint prices are already lowest in indy $99 for a whole car on most cars! Tinter is commission based he doesn’t have a set schedule was not late
Car stereo installation caused damage to navigation and climate control systems.
Business reply on Google
Customer never set up a time to have us look at it ! So never gave us a chance to see if we made a mistake and definitely didnt offer extra money to make it right ! We don’t charge for warranty work
Business failed to honor scheduled installation appointments twice.
Business reply on Google
We schedule all vehicles at 9am and do them in order. We do shut down once a year for vacation, we have 1 tech and he has never called in work in 6 years, sorry you feel that way but it sounds like miscommunication
Staff refused to assist the customer upon arrival.
Business reply on Google
Only time we would say we can help someone is if you were wanting a service we dont offer
The purchased electric car starter does not function.
Business reply on Google
Product worked perfect customer wanted refund
Poor communication, unexplained pricing, and significant delays in vehicle service.
Vehicle service was not performed despite a scheduled appointment.
Business reply on Google
Sorry you had to wait all day our tint appointments we have drop off because some cars take longer than others but we would like to earn your business 317-356-3313
The business provided poor service during a motorcycle radio installation.
Business reply on Google
Sorry we dont have a record of you or your dad in our computer
The shop has rude employees and overpriced products.
Business reply on Google
This person has never shop at our store
Technicians caused equipment damage and provided poor pricing and service.
Business reply on Google
I looked and couldn't find you in our system could you please call 317-356-3313 and ask for Bruce so that I can find out exactly what happened and try to remedy the issue.