Super 8 by Wyndham Sioux Falls
🏨 Hotels & Travel · Sioux Falls
total experiences
replied on google
Most reported issues
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Experiences
Hotel room was unsanitary and staff were unavailable for check-in.
Staff member was disrespectful and argumentative regarding payment method
The hotel rooms and pool area are not clean.
The hotel room was filthy and contained a bed bug.
Business reply on Google
Dear Pat, we take things like this very seriously. please know we will look into this and get it addressed.
Staff member accused customer of breaking in without cause
Business reply on Google
Dear Kaden, we are sorry to hear about this issue. please know we will look into this and get it addressed. thank you for bringing this to our attention. We hope you give us another chance in the future.
Thin walls cause excessive noise disturbance for guests
Poor maintenance, room cleanliness issues, and unprofessional check-in procedures.
Business reply on Google
Dear Aleshia, we are sorry to hear you were unhappy with your stay. please know we will work harder in the future. thank you for staying with us.
inconsistent room pricing and poor facility maintenance
Business reply on Google
Dear Roy, we are sorry to hear you had issue booking a reservation. please know we will work harder in the future.
Room had foul odor, broken air conditioning, and clogged shower drain.
Business reply on Google
Dear Ian, thank you for staying with us.
The hotel room was infested with bed bugs.
Business reply on Google
Dear Kristie, after checking in our system we do not see any room/reservation registered in your name. I'm not sure if you have the wrong property. If I can help in anyway, please reach out to the hotel directly
hotel room contained a used needle and a bed bug infestation
Business reply on Google
Dear Nikki, we are sorry to hear you were unhappy with your stay. we take these things very serious. Please know we are looking into this. thank you for staying with us.
Room was unsanitary with broken furniture and caused a skin rash.
Customer was bitten by a dog in the lobby without staff assistance.
Business reply on Google
Dear Paul, we are sorry to hear you were unhappy with your stay. please know that we will look into this issue and address it accordingly. thank you for bringing this to our attention.
Hotel room had unsanitary bedding, mold, and poor overall cleanliness.
Business reply on Google
Dear Salem, we apologize for any inconvenience. please know we are looking into this issue.
The hotel room was dirty and the staff was rude.
Business reply on Google
Dear Cody, were sorry to hear about your recent stay. please know we will look into this. Thank you for bringing this to our attention.
Hotel rooms smelled of smoke and pool area had insects.
Business reply on Google
Dear Anne Kirkland, I'm sorry to hear you were unhappy with your recent stay. This is the first time hearing of this issue please know we take things like this very seriously. We do hope you will give us another chance in the future.
The hotel room was unclean and contained a moldy beer bottle.
Business reply on Google
Dear Ronald, I'm sorry to hear about your stay. However, I think you have the wrong hotel because this is not our hotel in the pictures.
Hotel has safety concerns, poor cleanliness, and unhelpful staff.
Business reply on Google
Dear Jennifer, thank you for bringing this to our attention. we will look into this. I also see that your reservation was made through a third party website and they would be the one to contact in regards of you checking out early.
The hotel rooms were dirty, damaged, and had unpleasant odors.
Business reply on Google
Dear Chris, thank you for bringing this to our attention. Please know things like this is very important to us and will look into these issues. Thank you for staying with us.
The hotel room was dirty with stained carpets and damaged linens.
Business reply on Google
Dear Guest, Thank you for staying with us.