Taco Bell

Staff refused to replace incorrectly prepared food items.

The restaurant closes earlier than the posted business hours.

Excessive wait times and poor food quality with missing items.

Rewards program failed to provide free item and drive-thru lacked napkins.

Customer waited thirty minutes without receiving their order.

Long wait times and incorrect food order customizations

Poor food quality and incorrect order fulfillment.

Staff refused to take a drive-thru order due to lobby congestion.

Customer forced to use kiosk instead of staff assistance

The restaurant was unsanitary and staff displayed unprofessional and vulgar behavior.

Store was closed during posted operating hours

Incorrect online order received with unresponsive and unhelpful customer service.

Late night staff provide poor service and incorrect food orders.

Employee displayed physical aggression and hostility toward a customer.

The customer received a Mexican pizza with a slice missing.

Tacos were served cold and poorly prepared.

Incomplete order with poor food quality and preparation

The order was incorrect and the chips were broken.

The taco meat was discolored and the shell was stale.