Take 5 Car Wash
🚗 Auto & Repair · Birmingham
total experiences
replied on google
Most reported issues
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Experiences
Staff members displayed poor attitudes regarding membership options.
The business location consistently opens later than the posted hours.
Business continues charging for fleet subscription after cancellation request.
The premium car wash failed to clean the vehicle properly.
Staff allegedly mishandled cash payments and provided incorrect receipts.
Business reply on Google
Hi, We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
Rude attendants and poor facility maintenance at car wash.
Business reply on Google
Thanks for your feedback, Clay. We're sorry to hear you had a negative experience with us at Take 5 Car Wash. Please contact us at (205) 583-1439 so we can work with you to resolve this issue.
Business misrepresents pricing to force customers into more expensive wash options.
Customer denied car wash due to inability to verify billing cycle.
Business reply on Google
Hi, Destiny. We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
staff refused to clean oil spilled on vehicle during service
Business reply on Google
Hi, Richard. We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
business failed to cancel subscription after online request
Business reply on Google
Hi. We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
poor car wash quality and non-functional vacuum equipment
Business reply on Google
Hi Michael, we're sorry to hear you had a negative experience at Take 5 Car Wash. Please call us at (205) 583-1439 or Takecare@Take5Carwash.Com so we can make this right.
Employee misrepresented membership terms and signed customer up for recurring charges.
Business reply on Google
Hi, Andy. We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
Poor customer service, dirty facility, and ineffective car wash equipment.
Business reply on Google
Hi, Emily. We strive to always provide a positive experience for our customers at Take 5 Car Wash, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (205) 583-1439 so we can support you in resolving this issue.
employees failed to perform tire armorall service included in monthly plan
Business reply on Google
Hi Joan, thank you so much for the positive review! We're glad you had a great experience at Take 5 Car Wash. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Customer was enrolled in a recurring membership without their explicit consent.
Business reply on Google
We're sorry you had a negative experience with us at Take 5 Car Wash, Krystal. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (205) 583-1439 so that we can work with you to ensure your issue is resolved as soon as possible!
The business closed significantly earlier than the posted hours.
Business reply on Google
Hi Brock, we're sorry to hear you had a negative experience at Take 5 Car Wash. Please call us at (205) 583-1439 or Takecare@Take5Carwash.Com so we can make this right.
Car wash equipment malfunctioned and failed to provide paid services.
Business reply on Google
Hi Katelyn, we're sorry to hear you had a negative experience at GooGoo Car Wash. Please call us at (659) 204-4241 or customercare@icwg.com so we can make this right.
The car wash failed to clean the vehicle effectively.
Business reply on Google
Hi Pierce, we're sorry to hear you had a negative experience at GooGoo Car Wash. Please call us at (659) 204-4241 or customercare@icwg.com so we can make this right.
The car wash failed to clean the vehicles properly.
Business reply on Google
Oh no! That is not up to our standards! Your car should definitely be spotless once we've washed it. We appreciate your feedback, Mendu. We would love to earn back your trust. Please contact us directly at washcare@googoocarwash.com.
The business location consistently closes earlier than the posted operating hours.