Take 5 Oil Change
🚗 Auto & Repair · Bismarck
total experiences
replied on google
Most reported issues
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Experiences
Improper oil filter installation caused immediate engine oil pressure warning.
Business reply on Google
Hi Nathan Chase, thanks for your feedback. We're sorry to hear this and we take this seriously. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you.
Employees were unprofessional and distracted during the service visit.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (701) 751-1452 and ask for the shop manager, that would be appreciated.
The oil change service is overpriced compared to competing mechanic shops.
Business reply on Google
Hi Wayne, thanks for your feedback. We're sorry to hear this and we take this seriously. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you.
Staff failed to clean the windshield and provided unfriendly service.
Business reply on Google
Hi Oliver Disse, thanks for taking the time to leave a review. We're sorry to hear part of your visit didn't meet expectations. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you within 1-2 business days.
The business charged significantly higher prices without prior customer agreement.
Business reply on Google
Hi , Thank you for taking the time to review your recent experience. If there's anything specific we can do to improve your future visits, please reach out to us at (504) 837-0670 or CustomerService@take5oilchange.com
Staff attempted to use incorrect oil without confirming customer requirements.
Business reply on Google
Hi Bill Giuliani, thanks for taking the time to leave a review. We're sorry to hear part of your visit didn't meet expectations. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you within 1-2 business days.
The service pricing is higher than competitors for similar work.
Business reply on Google
Hi , Thank you for taking the time to review your recent experience. If there's anything specific we can do to improve your future visits, please reach out to us at (504) 837-0670 or CustomerService@take5oilchange.com
Technicians refused service due to incorrect assessment of oil plug material.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (701) 751-1452 and ask for the shop manager, that would be appreciated.
Business refused service before the posted closing time.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (701) 751-1452 and ask for the shop manager, that would be appreciated.
Technician spilled oil and failed to apply correct discounts and products.
Business reply on Google
Hi . Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
Improper oil change resulted in a leak and low oil levels.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (701) 751-1452 and ask for the shop manager, that would be appreciated.