Take 5 Oil Change
🚗 Auto & Repair · Great Falls
total experiences
replied on google
Most reported issues
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Experiences
Technician failed to install oil gasket causing significant oil leak
Business reply on Google
Hi Jimy, thanks for your feedback. We’re sorry to hear this and we take this seriously. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you within 1-2 business days.
Skid plate was not reattached properly after an oil change.
Business reply on Google
Hi . Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
Staff member was rude after customer declined additional services.
Business reply on Google
Hi, thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (406) 604-1034 and ask for the shop manager, that would be appreciated.
Overcharged for service and caused an oil leak on the engine.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (406) 604-1034 and ask for the shop manager, that would be appreciated.
services listed on receipt were not actually performed by staff
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (406) 604-1034 and ask for the shop manager, that would be appreciated.
Technician spilled oil and failed to clean the engine tray
Incomplete fluid service and poor facility layout for larger vehicles.
Improper oil change and air filter installation caused vehicle damage.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (406) 604-1034 and ask for the shop manager, that would be appreciated.
Technicians failed to report a radiator leak during oil change service.
Business performed service before disclosing high price and failed to clean windshield.
Unexpected service fees and failure to perform promised cleaning services.
The technician failed to properly latch the vehicle hood.
hidden fees and unexpected charges added to the final bill
Technician failed to properly reassemble the air filter housing.
improper oil change and unsecured air box clamp