Take 5 Oil Change
🚗 Auto & Repair · Tallahassee
total experiences
replied on google
Most reported issues
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Experiences
Technicians failed to secure the oil plug causing engine damage.
Business reply on Google
Hi Tyler Rodgers, thanks for your feedback. We’re sorry to hear this and we take this seriously. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you within 1-2 business days.
The business used the incorrect oil type for the vehicle.
Business reply on Google
Hi St Morin, thanks for your feedback. We’re sorry to hear this and we take this seriously. So that we can look into this further, please reach out to customerservice@take5oilchange.com with your name, phone number, email address, VIN number, and a few details about your visit and our team will follow up with you within 1-2 business days.
Technician was unprofessional, smelled of marijuana, and added unauthorized charges.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
Customer waited thirty-five minutes without service due to understaffing.
Technician failed to properly reattach a hose after oil change service.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
Technician recommended incorrect coolant type and used aggressive sales tactics.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
Improper oil change caused a leak in the customer's driveway.
Business reply on Google
Hi . Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
Improperly reattached skid plate caused vehicle damage and safety hazard
Business reply on Google
Hi . Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
staff failed to perform standard maintenance checks and lacked professional structure
Business reply on Google
Hi . Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
Technicians damaged vehicle undercarriage and failed to clean engine oil spills.
Manager displayed unprofessional behavior and poor customer service.
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
excessive wait time due to understaffing
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
Charged for incomplete service and failure to replace oil filter
Business reply on Google
Hi , thanks for your feedback. We’re sorry we fell short of your expectations. We would like to learn more about what happened and what we can improve on. If you could give us a call at (850) 583-7175 and ask for the shop manager, that would be appreciated.
incomplete vehicle maintenance and rushed service provided by staff
Excessive wait time due to inefficient service operations.
Business reply on Google
Hi Linda. Thank you for sharing your feedback about your experience. Our team works hard to provide fast and friendly service, and we’re sorry we fell short during your recent visit. We appreciate your feedback and hope to get the opportunity to impress you again soon!
Technician failed to properly secure the vehicle skid plate after service.
Business reply on Google
Hi Eric, thanks for your feedback. We’re sorry we fell short of your expectations. We hope to get another chance to impress you with our fast and friendly service!
Technician damaged vehicle oil filter housing during routine maintenance service.
Technicians improperly reinstalled skid plate and damaged mounting bolts
Business reply on Google
Thanks for your feedback, Drew. We're sorry to hear you had a negative experience with us at Take 5 Oil Change. Please contact us at (504) 837-0670 or CustomerService@take5oilchange.com so we can resolve this issue.
The shop charged unauthorized fees and inflated prices for brake repairs.
The business quoted significantly higher prices than other local repair shops.