π Retail & Products Β· Dorchester
total experiences
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employees are instructed not to assist customers in the store
The customer service at this location is subpar.
Staff failed to provide assistance for locked merchandise.
Employee made aggressive and threatening comments toward a minor customer.
Customer experienced racial profiling and discriminatory treatment by store staff.
Customer felt uncomfortable due to perceived monitoring by store employees.
Employee followed customer into the restroom and stared at them.
excessive security measures make shopping difficult and feel accusatory
customer waited a long time without receiving assistance from staff
Self-checkout machines are non-functional and essential items are locked away.
Registry kits are unavailable at all store locations.
Security staff repeatedly harassed and profiled customer without cause.
Staff refused to perform a manual credit card entry.
Manager falsely accused vendor of misconduct causing loss of employment.
Staff member laughed at customer when asked about product availability
Limited product inventory and lack of cashier assistance.