The Home Depot
🛒 Retail & Products · Baton Rouge
total experiences
replied on google
Most reported issues
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Experiences
Rented faulty air scrubber equipment that failed to perform as expected.
Business reply on Google
Thank you for sharing your experience at The Home Depot, Joseph Jebara. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
Custom door arrived with defects and installation process was significantly delayed
Business reply on Google
Hello Joseph Jones, we are committed to making things right. Please complete the Webform link below so that we can further assist you and resolve your concerns. _____________________________________________ (https://thd.co/1SGMB) -THD Customer Care Team
Incorrect item delivered and refund process requires double payment for replacement
Business reply on Google
Thank you for your feedback, Kain. We apologize for any inconvenience you experienced during your visit. We are committed to providing the best possible customer service in our stores. In an effort for us to take action and resolve your concern, please provide any additional information via the Webform link below. _____________________________________________ (https://thd.co/1SGMB) -THD Customer Care Team
Delayed appliance delivery and receipt of a damaged range.
Business reply on Google
Thank you for sharing your thoughts about your experience at The Home Depot, AJ. We appreciate you being a loyal customer, and your honesty helps us continuously improve. If there's any way we can assist further, or you would like to provide additional information, please complete the Webform link below. _____________________________________________ (https://thd.co/1SGMB) -THD Customer Care Team
receipt credit card number does not match the payment card used
Business reply on Google
Hello Eve, we are committed to making things right. Please complete the Webform link below so that we can further assist you and resolve your concerns. _____________________________________________ (https://thd.co/1SGMB) -THD Customer Care Team
Pipe cutting and threading machine is non-functional.
Business reply on Google
Thank you for sharing your experience at The Home Depot, Brandon Berthelot. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
employees were inattentive and ignored customers to use personal phones
Business reply on Google
Thank you for sharing your experience at The Home Depot, Joycetta. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
The store is poorly managed and the staff is incompetent.
Business reply on Google
Thank you for sharing your experience at The Home Depot, Not Sure. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
Poor store organization, lack of staff assistance, and inadequate exterior lighting.
Business reply on Google
Thank you for sharing your experience at The Home Depot, K A. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
Associate failed to assist with purchasing the display model mower.
Business reply on Google
Thank you for sharing your thoughts about your experience at The Home Depot, Lee. We appreciate you being a loyal customer, and your honesty helps us continuously improve. If there's any way we can assist further, or you would like to provide additional information, please complete the Webform link below. _____________________________________________ (https://thd.co/1SGMB) -THD Customer Care Team
long wait time for online order pickup
Business reply on Google
Thank you for sharing your experience at The Home Depot, Sean. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
Incorrect appliance delivery and failure to process a refund.
lack of staff assistance and broken inventory availability
Business reply on Google
Thank you for sharing your experience at The Home Depot, Terri. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
checkout staff was unprofessional and rolled eyes at customer
Business reply on Google
Thank you for sharing your experience at The Home Depot, H. We appreciate your feedback. This helps us improve your experience in our stores. - THD Customer Care Team
Missing appliance delivery and lack of communication from the store
Significant delays and errors in door measurement and ordering process.
Staff refused to unlock gate for pregnant customer at nursery exit.
Staff were rude and store pricing labels were inaccurate.
Homeless individuals and trash accumulation on store property.