The One Boutique Hotel

Hotel room has smoke smell, no hot water, broken lights, safety hazards

Hotel room leaked, elevator broken, and poor front desk service

Hotel room had strong marijuana odor; no refund given.

Hotel lobby was disgusting, room smelled of smoke, and elevator was broken

Hotel guest was harassed by another guest; hotel allowed long-term residents.

Room had questionable stains on sheets and hair in shower.

Poor bathroom design and high water price.

Hotel room was dirty, had stained sheets, and bedbugs

Unsanitary room conditions and refusal to switch rooms

Bed bugs in multiple rooms, staff refused refund or manager contact

Customer bitten by bed bugs in hotel room, staff unhelpful

Dirty, smelly room with broken showerhead and clogged sink drain

Bed bugs in the room caused severe bites and ruined the stay.

Customer bitten by bedbugs during hotel stay

Customer was bitten by bugs in the hotel room.

Hotel staff indifferent to urine smell, broken door, and loud noise.

Not enough dinner choice or staff, desserts gone early

Hotel room had marijuana smell and loud music; staff unhelpful.

Hotel deposit not reversed at checkout without cash

Room in disrepair, with broken AC, fridge, and poor water pressure.