π Retail & Products Β· Erie
total experiences
replied on google
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Employee made offensive political comments to a customer during checkout.
Propane tank could not be filled due to equipment failure
Business reply on Google
Thank you for sharing your feedback. Please reach out to Customer Solutions at 877-718-6750 so that we can learn more about your experience.
Staff member engages in excessive conversation causing checkout delays and discomfort.
Business reply on Google
We're very sorry to hear about your negative experience. Please contact us at 877-718-6750, so we can properly address your concerns.
The store is dirty and has empty shelves.
Business reply on Google
Hi Donald, thanks for leaving us a review. We are sorry to hear about your recent experience and appreciate you bringing it to our attention. The store has been notified so that the issue can be addressed appropriately.
The store manager was rude to a paying customer.
Business reply on Google
Kortney, we appreciate you shopping with us. Thank you for your feedback and we will share this with the team.
Mechanical goods are poor quality and break after minimal use.
Business reply on Google
Thank you for your feedback, Bry!
Staff member gave unsolicited advice regarding the customer's dog leash.
Business reply on Google
We are sorry to hear about this, Jordan. We will get this addressed with our teams right away. Our Customer Solutions team is available at 877-718-6750, and any team member would be happy to assist further if needed.
staff provided incorrect information regarding product location and availability
The store has a smaller product variety than expected.
Staff interactions are perceived as intrusive and overly personal
staff lacked knowledge about store inventory