Tractor Supply Co.
🛒 Retail & Products · North Kingstown
total experiences
replied on google
Most reported issues
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Experiences
deceptive pricing and refund practices on the DoorDash platform
Business reply on Google
We understand your concern regarding the pricing discrepancies. We will look into this with the doordash team.
Customer received a damaged used kayak instead of a new one.
Business reply on Google
We understand your concern regarding the kayak purchase you made. We will make sure our store leadership is made aware of your feedback.
staff were inattentive and difficult to locate for assistance
Business reply on Google
We appreciate your feedback and understand your concern. We're always striving to improve our customer service. Your comments will be shared with the team. Thank you for shopping with us.
The ice scraper handle snapped during use and return policy is poor.
Business reply on Google
Hi, Peter! Thank you for letting us know about your experience with the GroundWork ice scraper. We’re sorry to hear it broke so suddenly! That’s not the level of quality we expect from the products we carry. We’re sharing your feedback with our team so the item can be reviewed for safety and durability. We also appreciate your note about the return process and will make sure it’s looked into. Thank you again for bringing this to our attention.
Grain bags sold at the store are infested with mites.
Business reply on Google
We appreciate your feedback, Nicole and we will share this with our team.
Staff failed to assist elderly customers with loading heavy merchandise.
Business reply on Google
We saw your feedback and would like to learn more about your experience. Please call Customer Solutions at 877-718-6750.
customer could not find staff to provide assistance in store
Items are overpriced compared to other retailers.
Dog food product linked to potential heart disease in pets
Staff failed to apply discount and provided unprofessional commentary.
website requires personal information to view sale prices
Staff failed to assist with locating an out of stock item.