Truist

πŸ’³ Finance & Insurance Β· Charlotte

25

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadStaff BehaviorFrom Google Reviews
Mar 8, 2025

Staff was rude and unhelpful when customer called to reschedule appointment

BadCustomer ServiceFrom Google Reviews
Dec 5, 2024

Slow service and non-existent customer support

Very BadStaff BehaviorFrom Google Reviews
Dec 3, 2024

Staff discriminated against customer and wasted time

Very BadMisleading & FraudFrom Google Reviews
Nov 20, 2023

Bank accused daughter of fraud and withheld funds for weeks

BadStaff BehaviorFrom Google Reviews
Sep 1, 2023

Teller was rude to customer after long wait for deposit processing

BadStaff BehaviorFrom Google Reviews
Aug 4, 2023

Bank tellers were rude and had bad attitudes

BadWait & DelaysFrom Google Reviews
Jul 1, 2023

Business hours are incorrect, causing wasted trips

BadCustomer ServiceFrom Google Reviews
May 30, 2023

Bank branch closed early, refusing deposit before stated closing time.

BadWait & DelaysFrom Google Reviews
Oct 29, 2022

Long wait times due to understaffing and slow service

BadWait & DelaysFrom Google Reviews
Oct 20, 2022

Bank tellers are extremely slow, causing long lines.

BadStaff BehaviorFrom Google Reviews
Sep 16, 2022

Staff are disrespectful and unwilling to work or hire more people.

BadStaff BehaviorFrom Google Reviews
Aug 15, 2022

Customer service representative was smug and unhelpful

BadStaff BehaviorFrom Google Reviews
May 20, 2022

Branch leader was rude and unhelpful.

BadWait & DelaysFrom Google Reviews
Mar 7, 2022

Long wait times at drive-thru due to understaffing

BadCustomer ServiceFrom Google Reviews
Apr 30, 2021

Business refused to help with another account and discredited customer's business

BadCustomer ServiceFrom Google Reviews
Mar 3, 2021

Bank refused deposit one minute after closing time.

BadWait & DelaysFrom Google Reviews
Jul 8, 2020

Long wait in drive-thru with no service

BadCustomer ServiceFrom Google Reviews
Aug 30, 2019

Permanent card not ordered as promised by staff member.

BadWait & DelaysFrom Google Reviews
Mar 15, 2019

Long wait times and unreturned calls at the branch.

BadStaff BehaviorFrom Google Reviews
Aug 6, 2018

Teller was rude and condescending to customer