Truist

Inconsistent information provided by phone support and local branch staff.

ATM failed to credit cash deposit to account

excessive bank fees and unreliable ATM and branch availability

Bank teller exhibited rude and unprofessional behavior toward the customer.

employees failed to complete requested banking tasks accurately

The bank provides poor customer service and lacks care for clients.

Teller refused service before the posted closing time.

Bank charged multiple fees due to teller error on check processing.

Bank repeatedly charged incorrect overdraft fees and refused to provide refunds.

Excessive wait times at the drive-through service