Truist
💳 Finance & Insurance · Miami
total experiences
replied on google
Most reported issues
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Experiences
Inconsistent operating hours between Google Maps and physical signage.
Business reply on Google
Hi W B-S, We sincerely apologize for the inconvenience you experienced during your visit. We understand how important it is for our clients to have accurate and consistent information regarding our hours and services. Your feedback is invaluable, and we will work to ensure that our information is up-to-date and consistent across all platforms. Thank you for sharing your experience with us. We invite you to reach out privately with any additional feedback through any of our social media channels: - Facebook at facebook.com/Truist - DM on X @Truist x.com/Truist - Instagram @Truist at instagram.com/Truist When messaging, please provide your full name, zip code, phone number, and your Google screen name or a screenshot of your Google review. We appreciate your patience and understanding. Sincerely, Truist Social Care Team
Long wait times and inability to reach customer service by phone.
long wait times and lack of responsiveness to communications
Long wait times due to insufficient teller staffing at the branch.
Branch was closed despite posted operating hours.
Bank placed a seven day hold on local checks
The customer experienced rude service from the staff.