Twin Wireless

The business failed to repair the device after taking payment.

Phone battery drains quickly and overheats after screen replacement service.

The repaired iPad screen is improperly installed and has black spots.

Technician allegedly loosens internal screws to force repeat repair visits.

Defective smartphone purchased and staff refused to provide assistance

The business refuses refunds and sells used phones as new.

Customer dissatisfied with trade-in value and lack of choice

Poor quality screen replacement and suspected fraudulent battery service

Poor quality screen repair and unprofessional staff behavior.

Business intentionally damages phones to upsell unnecessary repair services.

Staff locked the phone during an attempt to resolve iCloud issues.

Business damaged customer phone and demanded payment for repairs

Phone components damaged during repair and store failed to provide resolution.

Staff failed to add phone to family plan as promised

Replacement screen failed and device connectivity issues persist after multiple repairs.

Phone speaker stopped working after repair service at the shop.

Business allegedly sold a disabled phone and deals in stolen goods.

Screen repair caused microphone and network connectivity issues

multiple defective phones sold with refusal of refund

repair shop allegedly removed internal parts from customer phone