Twin Wireless
📡 Internet & Cable · Indianapolis
total experiences
replied on google
Most reported issues
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Experiences
Screen protectors sold are old and do not adhere to phones.
Repair caused phone malfunction and missing SIM card port
Technician failed to repair device and accessed private data without authorization.
Business reply on Google
Thank you for your feedback. We take customer privacy very seriously and want to assure you that we do not access personal data or request passcodes during our service. All testing is done in front of customers for full transparency. We're sorry to hear about your experience and would like to resolve this issue for you. Please reach out to us directly so we can assist you further.
The repair service failed to fix the phone and caused further damage.
Repair caused audio issues and staff refused to address the problem.