U.S. Bank Branch

Business reply on Google

Thank you for taking a moment to share your experience with us, G M. We understand the importance of receiving quality customer service at the time of your visit. We’re happy to review this with you to see how we can help. Please send us an email to askusbank@usbank.com with your phone number and reference number 70475, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ray

Business reply on Google

Thank you for taking a moment to share your experience with our Highland Park branch, Adriana. We understand that your recent visit did not meet the standard of service that you have come to expect from this branch. Your long-standing relationship with us, as well as the trust you placed in this branch over time, is not something we take lightly. Hearing that this experience has caused you to reconsider your accounts is concerning, and we hope to have the opportunity to restore your confidence and retain your valued relationship. Please send your phone number and time zone to us via email at askusbank@usbank.com, along with reference #69283. A Social Media Ambassador will reach out to you to discuss the matter further. Kindly, ^Nathan

Business reply on Google

Hello there. Thank you for taking a moment of your day to leave a review. We understand you may have had a less than favorable experience and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #31827 to askusbank@usbank.com. Once we receive your contact information, we will reach out to you directly to further assist. All the best, ^Kortnee