Uber Rides

Incorrect cancellation fees and fare inflation due to app technical issues.

Rider was charged 19 dollars instead of 12 due to longer route

Uber charges booking fees and prevents users from disputing them.

Uber support failed to help retrieve a phone lost in a ride

Rider charged cancellation fees twice after drivers canceled without appearing

Rider complains about driver cancellation fee scam and dirty cars

Driver did not show up for a scheduled airport reservation.

Rider overcharged a wait fee despite the driver arriving late

Rider complains about driver no-show fraud and a dirty vehicle.

Overcharged for a trip and unable to contact support.