Urban Thread Apparel
🛒 Retail & Products · Los Angeles, CA
total experiences
resolution score
Most reported issues
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Experiences
Return was denied for no reason.
Company response
Please share your reference number so we can help.
The courier lost my shipment.
Delivery was two weeks late.
Overcharged with no explanation.
Company response
This has been escalated to our team.
They refused to refund my money.
Company response
Please share your reference number so we can help.
Still waiting on a refund after a month.
My package never arrived.
Company response
We've issued a resolution, thank you for your patience.
The courier lost my shipment.
Quality was far worse than advertised.
The courier lost my shipment.
Company response
We've issued a resolution, thank you for your patience.
Still waiting on a refund after a month.
Surprise fee on my bill I never agreed to.
The item arrived broken and unusable.
Company response
Please share your reference number so we can help.