Victoria's Secret & PINK

staff failed to offer assistance with out of stock items

Staff placed customer on hold for a long time then disconnected.

employees ignored the customer while they were shopping

inconsistent pricing and promotional offers applied to different customers

The store does not carry a full range of sizes.

Staff displayed unprofessional behavior and poor communication regarding return policies.

The return process was not smooth and sizing is limited.

Staff provided incorrect bra size and long checkout wait times occurred.

Staff refused to accommodate a small shortfall for a promotional gift.

Staff failed to open additional registers during a busy period.

store unable to process returns due to missing materials