Waffle House
🍽️ Restaurants · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
Staff member screamed at the customer upon entry.
Business reply on Google
Tiffanee, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
The server provided slow service and ignored the table.
Business reply on Google
If you have an issue at one of our restaurants, please contact us here: http://bit.ly/1MtpDDS
The to-go order was missing ingredients and poorly prepared.
Business reply on Google
We're so sorry to hear that you time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
Unsanitary conditions, poor service, and improperly prepared food items.
Business reply on Google
We're so sorry to hear that your time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
Inconsistent enforcement of to-go ordering policies by staff
Business reply on Google
Christopher, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
Staff ignored online order pickup and provided poor customer service.
excessive wait times and inattentive staff service
Foreign objects found in multiple food items
The restaurant is not open for late night dine-in service.
The final bill price exceeded the menu price for a sandwich.
Incorrect food items served and inability to contact the restaurant.
The restaurant was out of chili for multiple orders.
Excessive air conditioning causes food to be served cold.
Staff displayed unprofessional and rude behavior toward customers upon arrival.
Business reply on Google
We are sorry to see about your experience with us. We'd like to get more details, so we can try to improve. Could you please visit this link: http://bit.ly/1MtpDDS ?
Excessive wait times and incorrect order with unresponsive staff.
staff failed to acknowledge or assist customers waiting in line
Staff failed to greet the customer and interrupted their order.
Dining room was dirty and service was refused after seating.
undercooked food, long wait times, and inattentive staff
Staff ignored customers and refused to take a takeout order