Waffle House
🍽️ Restaurants · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Excessive wait time for food service
Business reply on Google
We're sorry to hear this happened. Could you please send us more info here: http://bit.ly/1MtpDDS
online order was not prepared until long after arrival
Business reply on Google
We're so sorry to hear that your time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
The restaurant refuses to take orders on weekends.
Business reply on Google
We're so sorry to hear that you time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
Long wait times and unprofessional staff behavior observed.
Business reply on Google
We're so sorry to hear that you time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
The order was delayed and incorrect.
Business reply on Google
Daniel, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
Staff refused to seat customers despite available counter space.
Business reply on Google
Keshia, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
The restaurant was dirty and staff refused to provide seating assistance.
Business reply on Google
Keeping our stores clean is our top priority. Please provide us with more details from your visit here so we can address this with our team: http://bit.ly/1MtpDDS
The restaurant served food on a dirty, previously used plate.
Staff used expired ingredients for food preparation.
Multiple food items were missing, cold, or prepared incorrectly.
Long wait times and poor staff service at Waffle House.
Server provided poor service and displayed a bad attitude.
Customer experienced discriminatory service and poor treatment from staff member.
Staff refused to serve family due to high chair placement
The restaurant attempted to overcharge the customer on their final bill.
Incorrectly prepared food and poor service quality.
Customer alleges discriminatory seating practices and forced takeout by staff.
Under-cooked food, rude staff, and lack of menus and utensils.
Unsanitary conditions including insects and facility maintenance issues.
Unsanitary conditions, poor food quality, and unresponsive service.