Waffle House
🍽️ Restaurants · Columbia
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
poor food quality and preparation by the staff
Business reply on Google
We're sorry to hear this happened. Could you please send us more info here: http://bit.ly/1MtpDDS
The order was missing cheese and the eggs were overcooked.
Business reply on Google
L, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
Staff member was rude and failed to provide ordered food items.
Business reply on Google
We're so sorry to hear that your time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
Staff enforced rigid seating policy despite an empty lobby.
Business reply on Google
Jason, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
Staff refused to take orders and displayed poor customer service.
Business reply on Google
Bryan, we’re very sorry to read that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please contact us at http://bit.ly/1MtpDDs
The cook displayed a hostile attitude toward the customer.
Indoor dining is unavailable during late night hours.
poor service, unprofessional staff behavior, and unsanitary restaurant conditions
Business reply on Google
Keeping our stores clean is our top priority. Please provide us with more details from your visit here so we can address this with our team: http://bit.ly/1MtpDDS
Slow service and cold food served after long wait times.
Poor service, incorrect food orders, undercooked waffles, and dirty dining area.
Poor service and food quality at the Waffle House location.
Staff refused to provide condiments and failed to include paid items.
Employee observed smoking marijuana in the parking lot while on duty.
Staff engaged in loud inappropriate conversations and cleanliness was poor.
The waiter ignored customers to engage in personal conversation.
Waitress failed to inform customers about kitchen closure upon arrival.
Manager displayed rude behavior and alleged discriminatory conduct toward the customer.
Staff refused service and engaged in predatory vehicle towing practices.
Business reply on Google
We apologize for your recent experience. We would appreciate more info to this link, so we can look into the problem: http://bit.ly/1MtpDDS
Staff ignored customers and failed to take orders.
Excessive wait time for service and food delivery