Waffle House
🍽️ Restaurants · Columbus
total experiences
replied on google
Most reported issues
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Experiences
Inability to place phone orders and refusal of cash payments.
Business reply on Google
We're so sorry to hear that you time with us did not meet expectations. We'd like to address the customer service issue, can you send us your contact info via this link: http://bit.ly/1MtpDDS
takeout order was not placed and resulted in a long wait
Business reply on Google
It's certainly not our intention to mislead our customers, and we apologize for any confusion. We're happy to speak with you further and answer any questions you may have, so please contact us at http://bit.ly/1MtpDDs. We work hard to provide our customers with the best experience and hope you will give us another opportunity to demonstrate this.
The restaurant was dirty with uncleaned tables and poor staff service.
Business reply on Google
Keeping our stores clean is our top priority. Please provide us with more details from your visit here so we can address this with our team: http://bit.ly/1MtpDDS
Server ignored customers while using her phone during the shift.
Staff provided incorrect and cold food orders.
Incorrect orders, long wait times, and unexpected hidden menu charges.
Manager failed to notify applicant of a rescheduled interview time.
Staff refused to customize order and exhibited rude behavior.
Poor food quality and service led to an unfair billing charge.
food was undercooked and missing paid ingredients
Business reply on Google
Serving Good Food Fast is our top priority. Please provide more details on your visit here: http://bit.ly/1MtpDDS
Staff failed to acknowledge or take order for twenty minutes.
The food was dry and overcooked with loud music playing.
Business reply on Google
We are very sorry to hear about these problems. Could you please file a report with us, so we can have it looked into? http://bit.ly/1MtpDDS
Excessive wait times and incomplete food orders served inconsistently.
Business reply on Google
We take great pride in delivering exceptional customer experiences, and it is regrettable that we did not meet your expectations on this occasion.
Staff member exhibits rude behavior and poor customer service skills.
Waitress provided poor service and lacked professional competence.
The restaurant was unsanitary and the food was poorly prepared.
staff refused service and displayed unprofessional behavior
Manager yelled at employees in front of customers during breakfast.