Wells Fargo Bank

Business reply on Google

Hello, Elliott. Receiving service from a well-trained and knowledgeable team can bring confidence in your bank. I would like to better understand your situation, so please provide more information about your experience. This way, we can further assist you. Please send an email to socialcare@wellsfargo.com with your full name, preferred method of contact (email or phone number), case number Y1586354030, and link to this Google review (no account numbers). Thank you. -Ronnie

Business reply on Google

Thank you for taking the time to provide us your feedback. It's unfortunate to hear about your experience, and we'd like to ensure we address this matter. Please send more details in an email to SocialCare@wellsfargo.com with your full name, phone number, your Google username and a link to your review. For security purposes, we ask that you do not include any account or card numbers in your message. -Anthony

Business reply on Google

Hello, Ali. Not being able to complete your wire transfer can be unpleasant. We would like to further look into what happened. Please send an email to socialcare@wellsfargo.com with your full name, phone number and more details. Also, please provide the link to your Google Review. Thank you. -Tania

Business reply on Google

Hi there, I noticed your review. I am sorry to see we've left this impression. I'd like to have a better understanding about your experience, so that we can share it with the correct team. Please send an email to socialcare@wellsfargo.com with additional details, your full name, and phone number (no account numbers). Be sure to also include a link to your review on this Wells Fargo location as well. Thank you for your time. -Isaiah

Business reply on Google

I appreciate you bringing this to our attention, Jennifer, and I’ll do my best to ensure this matter is addressed. Please send an email to Socialcare@wellsfargo.com with your full name, phone number, and address (no account numbers). Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey

Business reply on Google

I understand how this would be frustrating, Issa, and I'm sorry to hear this was your experience with us. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at HLSocial@wellsfargo.com (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

Business reply on Google

Thanks for bringing this to our attention, David. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to HLSocial@wellsfargo.com (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

Business reply on Google

Hi, Christopher. I understand how this would be frustrating and I appreciate you bringing it to our attention. To ensure I can ask the appropriate team to look into your debit card concerns, please email me at HLSocial@wellsfargo.com with more details about your interaction with this associate. I ask that you mention your review and Google username as well (no account numbers). -Nick, Wells Fargo HL Social