Wells Fargo Bank

Business reply on Google

I'm sorry to hear about your experience at this location. We want to learn and improve from this feedback, and I'll do my best to ensure this matter is addressed. Please send an email to socialcare@wellsfargo.com with your full name, phone number, and address (no account numbers). Be sure to also include a link to your review on this Wells Fargo location as well. -Amanda

Business reply on Google

Hello, Kenneth. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to HLSocial@wellsfargo.com (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

Business reply on Google

I understand how this would be frustrating, and I apologize sincerely for the inconvenience. Without sharing account numbers, please email me more details about your experience at HLSocial@wellsfargo.com. Be sure to include your full name, Google username, phone number, and address. Thank you. -Jessica, Wells Fargo HL Social

Business reply on Google

As an essential business, we strive to remain open where we can to serve you. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees and continue to monitor how we are responding to the COVID-19 situation as it evolves. In the meantime, please visit https://www.wellsfargo.com/locator/ for updated branch availability and hours. We appreciate your feedback and understanding. -Jessica, Wells Fargo HL Social