Wendy's

multiple items missing from mobile order and poor customer service resolution

Customer charged for a single dipping sauce with a meal combo.

The salad served was wilted and not fresh.

Cold food served in an environment with a fly infestation.

The restaurant served stale, cold, and poor quality food.

Mobile order was cold and delayed by excessive wait times.

missing salad ingredients and poor quality burger meat

inconsistent portion sizes and poor food quality

stale burger patties and unhelpful management response

Staff required delivery driver to enter store instead of using drive-through.

Long wait times and rude staff ignored the customer's online order.

The delivery order was missing the chicken and pecans.

Hair found in food and rude staff behavior at drive-thru.

The establishment was observed to be in a filthy condition.

Manager verbally abused customer and threw a drink at their car.

The order received did not match the items purchased.

Order was not ready and items were missing from the bag.

Served stale, cold, incorrect food and flat soda.

Cold food, improperly prepared fries, and overcooked bacon caused dental injury.

The jalapeño bacon burger did not meet quality expectations.