Wendy's

Customer was overcharged for another order and did not receive food

Inconsistent policy regarding food substitutions at the restaurant.

Staff unprofessionalism and incorrect food order preparation

Staff member was rude, incompetent, and used profanity toward customers.

The restaurant failed to include fries in the order.

Manager exhibited inappropriate behavior near the women's restroom.

Staff refused to fulfill a breakfast order placed within app hours.

Employee displayed rude behavior and poor customer service at drive-thru.

Incomplete order and inability to contact staff for a refund.

Incorrect order received and poor service from the manager

Staff member was rude and unprofessional regarding delivery driver credentials.

Staff ignored customer at the register for twenty minutes

Staff was rude and the food quality was poor.

Staff provided incorrect order and displayed unprofessional behavior.

Incorrect order and disrespectful staff behavior at the drive-thru

Staff provided cold food, incorrect orders, and refused valid promotional offers.

Frequent order inaccuracies and poor staff attitude when resolving mistakes.

Staff member was rude regarding a request for extra sauce.

Staff ignored customers to engage in personal conversation.

insufficient condiment quantity provided and food was not fresh