💅 Beauty & Spa · Minneapolis
total experiences
replied on google
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Hairdresser damaged hair and ignored customer's requests
Business reply on Google
Hi Liv- I am very sorry this happened. That is never my intention to have a client feel not listened to. I do not recall a disagreement about what we were trying to achieve but if that was what you felt, my apologies. I would have liked you to come back and let me fix whatever the problem was. Perms are not always what people imagine them to be, but damaged hair is not the norm at all. If there is anything I can do to rectify this, please reach out privately, I would be happy to speak to you.