Whataburger

Vegetarian order contained meat ingredients

Staff failed to deliver mobile order despite cars arriving later.

The restaurant repeatedly served regular tea instead of sweet tea.

The drive-thru order was incorrect and expensive.

Foreign metal wire found inside the burger patty

Staff refused to address long drive-through wait times

customer experienced severe food poisoning after eating a burger and fries

Long wait times, poor food quality, and unprofessional staff behavior.

excessive wait times and failure to provide drive-through service

The restaurant repeatedly failed to provide the correct items for delivery orders.

Employee displayed poor attitude and unprofessional behavior toward the customer.

The employee provided poor service and low quality food.

Managers were dismissive and unprofessional when receiving customer feedback.

Staff was rude and the order was entered incorrectly.

Long drive-thru wait resulted in missing order and refund

Inconsistent equipment availability and frequent order inaccuracies during night shifts.

The gravy served was watery and of poor quality.

Incorrect order preparation and poor staff service

The burgers were cold and lacked the requested extra toppings.