Whataburger

Lack of ice and incorrect order fulfillment by rude staff.

Long wait times and a leaking cup caused a spill.

Customer waited twenty-seven minutes for an order that was never prepared.

Excessive wait time and disorganized order fulfillment at drive-thru

Staff failed to secure lids and charged for missing items.

The order contents were incorrect and missing items.

excessive wait times and unprofessional staff behavior at night

Drive-thru staff provided poor customer service during the night shift.

Lobby service was slow due to prioritization of drive-thru orders.

Staff frequently make order errors and communicate unclearly.

long wait times, incorrect cold food, and incomplete refund provided

The order was missing onions, sauce, gravy, and napkins.

Staff ignored customer and provided rude service during order pickup.

Incorrect food orders and dangerous allergen cross-contamination

The drive-through service is consistently slow.

The delivery order was missing the required salad dressing.

Staff were rude and failed to provide the complete order.

Long wait times and poor communication regarding order status

Rude manager and long wait time in drive thru

frequent missing items in orders and poor food quality