Whole Foods Market
🛒 Retail & Products · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
The pre-made sandwiches sold at the store were extremely dry.
Business reply on Google
Thanks for reaching out, MissK. We appreciate your feedback and have passed it along to our team. Have more thoughts? Visit wfm.com/help anytime.
Incorrect order contents and poor customer service experience
The store removed customer microwaves and implemented a ninety minute seating limit.
staff are dismissive and ignore customers needing assistance
Long wait times and unavailability of menu items.
Prepared food quality is poor and store restrooms are unhygienic.
Sushi employee eating while preparing food items
Staff member was rude and the parking lot exit is inefficient.
Butcher counter employee was rude to the customer
The rotisserie chicken was dry, flavorless, and not fresh.
Customer felt racially profiled and harassed by store security guard
Long wait times for pizza and poor staff service.
Customer unable to reach staff by phone to check stock.
Hot bar food was served cold and tasted like fuel.
The hot bar food quality and selection are poor.
Expired food items sold on the sales floor
Business reply on Google
Thank you so much for sharing this with us! We’re truly sorry your visit didn’t go the way it should have. We’ve sent your feedback to our team and hope we can make things right next time.
Overcooked food caused choking and subsequent stomach illness.
Customer received expired cake and damaged produce in pickup order.
Poor produce quality and difficult store navigation
Business reply on Google
We pride ourselves on offering the highest quality natural and organic foods and apologize that was not your experience. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Vegan food products contain non-vegan ingredients.
Business reply on Google
Hi, we're sorry to hear about your disappointment with our prepared foods. We appreciate your feedback and would like to look into this further for you. Please feel free to contact us directly at wfm.com/help with a reference to your review. Our team would be glad to assist you.