Whole Foods Market
🛒 Retail & Products · Chattanooga
total experiences
replied on google
Most reported issues
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Experiences
customer service failed to answer the phone after multiple attempts
The cashier was rude and unprofessional during the checkout process.
Customer dissatisfied with staff appearance and professional presentation.
Store refused exchange for stale cookies without a receipt.
unprofessional staff behavior and inconsistent service at the deli and butcher
Business reply on Google
We're sorry to hear about your recent experience, Emily. We'll address your feedback with our team to improve service. Thank you!
Employees were rude and made derogatory comments about the customer.
Business reply on Google
Thank you for the feedback, Linda. That's certainly not the experience we wanted you to have. We will be sharing your feedback with our internal team for further review and hope to make your next visit a better experience.
Staff were unhelpful and dismissive during the checkout process.
Pizza orders are frequently delayed or prepared incorrectly.
Business reply on Google
We're sorry to hear your experience was less than 5 stars and we appreciate you bringing this to our attention. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
Repeatedly poor quality pizza preparation and long wait times.
Business reply on Google
That's certainly not the experience we wanted you to have, Chanty. When you get a chance, please reach out to us directly at http://wfm.com/help with any additional details. We'd love to look into this further.
Poor store layout and crowded aisles hinder the shopping experience.
Business reply on Google
We’re truly sorry for the experience you had, and we’ve shared your feedback with our team to ensure we improve moving forward. If you have any further questions or concerns, please don’t hesitate to reach out to us at www.wfm.com/help. We're here to assist you!
The store prices are considered too high for the products offered.
Business reply on Google
Hi, we're sorry to hear about your recent experience. If you're open to discussing your experience further, please feel free to contact us at http://wfm.com/help with any additional details.
The quality of the Chantilly icing has declined.
Business reply on Google
Thanks for bringing this to our attention. We're sorry to hear about your experience with and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
Poor food quality at hot bar and unprofessional customer service staff.
Business reply on Google
Thank you for bringing this to our attention. We take your feedback seriously and will work on addressing the issue.
The store lacks a variety of coffee options.
Business reply on Google
Thank you for your feedback, Magda. We're sorry to hear that our coffee selection didn't meet your expectations. We aim to offer a diverse range of products to suit various tastes and preferences. We appreciate your input and hope to make your next visit more enjoyable.
Steaks purchased from the store were contaminated with fly eggs.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Alanna. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Poorly managed store with unhelpful staff and low inventory levels.
Business reply on Google
Thanks for bringing this to our attention, Victor. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
The store has a limited selection of homeopathic remedies.
The potato chips purchased were stale.
Business reply on Google
We're so sorry you were disappointed on your recent visit, Joe. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.