Whole Foods Market
🛒 Retail & Products · Washington
total experiences
replied on google
Most reported issues
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Experiences
Hot bar food was served at an improper cold temperature.
Staff harassed customer due to perceived disability and false shoplifting suspicion.
Water dispenser is frequently out of service
frozen food thawed and moldy items sold at store
Disorganized store layout and unprofessional staff behavior.
The halibut fillets purchased had an unpleasant ammonia taste.
Noise and vibration caused by chairs scraping against the floor.
Store knowingly sold moldy produce that caused health concerns.
Limited product selection and discriminatory behavior from other customers.
Customer felt profiled and unfairly accused of theft by staff member.
Hot bar food is consistently stale and of poor quality.
Business reply on Google
Thank you for being honest with us, Brock. We never want anyone to leave feeling disappointed. We’ve shared your message with the right people and hope to welcome you back with a much better experience next time.
Security guard behavior makes customer feel uncomfortable and intimidated while shopping.
Business reply on Google
Thanks for bringing this to our attention, Rashiea. We're sorry to hear about your experience and we would like to look into this issue further. Please feel free to contact us directly at wfm.com/help with any additional details.
staff noise and window knocking disrupts nearby residents
Staff failed to assist with bagging items and exhibited rude behavior.
Business reply on Google
Hi Hailey, we're so sorry to hear about your recent visit to our store. We've gone ahead and shared your customer service feedback with our internal team for review. We hope you enjoy the rest of your day.
Amazon Locker associate was unhelpful and lacked knowledge
Customer experienced racial profiling and harassment by store security staff.
Business reply on Google
We're so sorry you were disappointed with your recent visit. Please visit http://wfm.com/help to send us further details and our team would be happy to review your feedback.
Staff harass customers and mislabel vegan products
Business reply on Google
We're sorry to hear about your experience, Tatiana. Please feel free to reach out to us at wfm.com/help, we'd like to look into this for you