Wingstop

🍽️ Restaurants · Albuquerque

19

total experiences

16%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Jul 5, 2026

The food quality was poor and inedible.

Business reply on Google

Thanks for letting us know, Laura LaHouse. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_usβ€”we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

WorstCustomer ServiceFrom Google Reviews
Feb 8, 2026

Order was missing, incorrectly prepared, and staff blamed the customer.

Business reply on Google

Thanks for letting us know, Theresa Minser. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_usβ€”we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

WorstCustomer ServiceFrom Google Reviews
Jan 1, 2026

Staff ignored the customer and prioritized later orders over theirs.

Business reply on Google

Hi Anthony SAlgado, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at so we can make it right and bring you the flavor and care you deserve.

WorstProduct / Service QualityFrom Google Reviews
Dec 6, 2025

The order was prepared incorrectly and the business refused to help.

WorstStaff BehaviorFrom Google Reviews
Nov 18, 2025

Staff were disrespectful and forced the family to leave without explanation.

WorstRefund & ReturnFrom Google Reviews
Sep 18, 2025

Undercooked food served and refund request denied by management

WorstCleanliness & HygieneFrom Google Reviews
Aug 8, 2025

unsanitary food preparation and poor staff performance

WorstRefund & ReturnFrom Google Reviews
Jun 24, 2025

order canceled and store refused to refund seventy dollars

WorstTechnical IssueFrom Google Reviews
Apr 30, 2025

The mobile app processes payments but fails to confirm orders.

WorstCustomer ServiceFrom Google Reviews
Apr 28, 2025

Staff failed to locate online order resulting in cold food.

WorstStaff BehaviorFrom Google Reviews
Apr 25, 2025

Staff ignored customers upon arrival

WorstStaff BehaviorFrom Google Reviews
Feb 20, 2025

Excessive music volume and unprofessional staff behavior hindered the dining experience.

WorstCustomer ServiceFrom Google Reviews
Feb 13, 2025

ranch dressing spilled inside the bag during transport

WorstWait & DelaysFrom Google Reviews
Feb 10, 2025

Preordered food was not ready at the scheduled pickup time.

WorstStaff BehaviorFrom Google Reviews
Jan 1, 2025

unprofessional staff, rude service, and incomplete food order

WorstDelivery & ShippingFrom Google Reviews
Dec 29, 2024

The food was poorly packaged and arrived in poor condition.

WorstProduct / Service QualityFrom Google Reviews
Nov 21, 2024

The food quality was poor due to grease and staleness.

WorstStaff BehaviorFrom Google Reviews
Jun 29, 2024

Staff was distracted, argumentative, and disrespectful to customers.

WorstCustomer ServiceFrom Google Reviews
Jun 3, 2024

Staff failed to provide correct order and refused to rectify mistake.