Wingstop
🍽️ Restaurants · Baton Rouge
total experiences
replied on google
Most reported issues
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Experiences
Staff refused to take an order shortly before closing time.
Business reply on Google
Hi kidn play, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
The cheese fries were missing the cheese.
Business reply on Google
Thanks for letting us know, Olivia Baker. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.
Staff refused to process an online order over the phone.
Business reply on Google
Thanks for letting us know, Ivan Soto. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.
The restaurant consistently makes order errors and provides poor customer service.
Business reply on Google
Hi Jeremiah Clayton, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
Poor customer service and frequent order inaccuracies
Business reply on Google
Hi Waldo, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at so we can make it right and bring you the flavor and care you deserve.
The restaurant provided the incorrect flavor of wings for the order.
The restaurant provided an incorrect and incomplete food order twice.
Excessive wait time and spoiled food provided by the staff.
Incomplete orders and poor staff service at the Sherwood location.
Order arrived cold with incorrect items and improperly filled drinks.
Forty wings were burned and the restaurant did not answer calls.
Incorrect food orders and poor customer service at Wingstop location.
Incomplete order and rude staff service at the restaurant location.
Staff inattentive and store lacked gift cards and drink options.
Foreign objects found in food order
Food was cold, soggy, and spoiled with long delivery time.
Orders are frequently delayed and prepared incorrectly at this location.
Long wait times, poor food quality, and inconsistent customer service.
Long wait times, incorrect order preparation, and missing food items.
Soda machine was out of stock and food quality was inconsistent.