Wingstop
🍽️ Restaurants · Oklahoma City
total experiences
replied on google
Most reported issues
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Experiences
Inaccurate order status updates cause unnecessary wait times for customers.
Business reply on Google
Hi Mathew Yaramis, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
The order was missing sauce, fries, and half the wings.
Business reply on Google
Hi Colton Wishon, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
The food quality was poor and the order was incorrect.
Business reply on Google
Hi Poudel, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
Poor food quality, excessive grease, and lack of staff hygiene.
Business reply on Google
Hi YASHA BAHRAMI, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
The wings were not cooked to the requested well-done standard.
Business reply on Google
Thanks for letting us know, ConcreteRose. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.
Long wait time and poor service regarding order fulfillment
Business reply on Google
Hi Thelma Parish, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
Wings lacked seasoning and fry portions were insufficient.
Business reply on Google
Hi Margaret S, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
customer was double charged for sauces and received no refund
Business reply on Google
Hi Desiree’ Rodgers, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
Missing items and contaminated food quality issues
Business reply on Google
Hi Shanice Abrahante, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.
Employee consistently prepares food orders incorrectly.
The restaurant consistently provides incorrect food orders.
Staff are rude and inattentive with poor food quality.
repeated order inaccuracies and poor customer service resolution
employees failed to wash hands before entering the kitchen area
Long wait times, poor staff attention, and undercooked cold food.
Long wait time, missing items, and refusal to process a refund.
Staff intentionally tampered with food orders due to customer interaction.
Rude staff provided incorrect order and poor customer service.
The order contained incorrect food items and incorrect side seasonings.