Xfinity Store by Comcast
📡 Internet & Cable · Denver
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Customer charged for iPad after being promised a discount and free device
Business reply on Google
We appreciate you leaving a 1-star rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6006BDR2qI to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Constant outages and unauthorized streaming service added to bill
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6002B6xiI0 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Xfinity tried to charge for unactivated services and equipment.
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6009ChoSt. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer did not receive promised iPhone after 7 months
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/60027Txfw to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer waiting on a refund after account cancellation
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link < http://spr.ly/6004Aa2Jm > to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Manager refused account cancellation after service outage caused by Xfinity.
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6008AE1Sq to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Continually charged after cancellation with no support or refund.
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6001f5skf . Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Internet service setup failed after 2.5 weeks of delays and no-shows
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/60094zRDz Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Service shut off due to automatic payment error, impacting life alert
Business reply on Google
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6009NQPi3 to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer unable to cancel service due to automated system issues.
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/60052bPjd to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer was double charged for internet service and sent to collections
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/60020wlvC. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer service repeatedly disconnected during cancellation attempts
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/60020O2U6 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer was overcharged for two accounts and an invisible phone line
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6004xsuw8. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer overcharged for a year due to duplicate lines
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6009QPzSF. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer received conflicting information and poor service from staff.
Business reply on Google
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6005586QB . Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Aggressive upselling during WiFi equipment collection
Business reply on Google
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6005p8GLS to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Customer unable to return equipment or get a receipt without a long wait
Business reply on Google
Thanks for contacting us. To get connected, please click on the secure link that follows to connect with a specialist. You may need to disable any pop-up blockers to start your session. http://spr.ly/6005rJ2cx
Technician did not show up for scheduled appointment, causing internet outage
Customer service gave wrong information and failed to resolve account issue
Customer received wrong phone and was denied exchange due to return policy.